At Leading Lightly ("we," "us," or "our"), protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, LeadingLightly.com (the "Website"), and our services, including online course purchases. By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number, and other contact details when you create an account, subscribe to our newsletter, or purchase a course.
• Payment details (e.g., billing address and transaction information) for processing purchases.
• Information submitted through surveys, forms, or direct correspondence with us.

1.2 Non-Personal Information

We automatically collect non-identifiable information, including:

• IP address, browser type, operating system, and device information.
• Information about your Website usage, such as pages viewed, time spent, and referring/exit websites.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, improve our services, and deliver personalized content. For more details, see our Cookies Policy.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and deliver our courses, resources, and related services.
• To process payments and manage your account.
• To communicate updates, promotional offers, or relevant content (you can opt out of marketing communications at any time).
• To analyze and improve our Website, services, and marketing strategies.
• To comply with legal obligations and prevent fraudulent activity.

3. Sharing Your Information

We do not sell your personal information. However, we may share information in the following ways:

• Service Providers: We work with third-party vendors, such as payment processors, email platforms, and analytics providers, to support our operations.
• Legal Requirements: We may disclose information if required by law or to protect our rights and the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Rights

As a user in Canada, you have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):

• Access and Correction: Request access to or correction of your personal information.
• Withdraw Consent: Revoke consent for certain data uses, such as marketing communications.
• Deletion Requests: Request that we delete your personal data, subject to legal and contractual obligations.

To exercise these rights, contact us at leadinglightly@gmail.com.

5. Data Retention

We retain your information only for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Non-identifiable data may be retained indefinitely for analytics purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Despite these efforts, no online platform is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may include links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies before engaging with them.

8. Children Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

9. Cookies Policy

We use cookies to:

• Remember your preferences and settings.
• Analyze site performance and user behavior.
• Deliver personalized content and targeted advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your ability to use certain features of the Website.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Website constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: leadinglightly@gmail.com
• Address: Alberta, Canada

By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.